Dr. Lynette Crouse grew up in the city of Houston and attended Duchesne Academy of the Sacred Heart where she graduated high school with high honors. She completed her undergraduate degree by obtaining a double major in biology and chemistry from Houston Baptist University. She went on to receive her dental degree from the University of Texas – Houston in 1999. Upon graduation she moved to Madrid, Spain to attend an internship program in periodontics.
The following year, she was honored to be accepted into the graduate practice residency program at the University of Texas for additional advanced training. During her residency she received intense training in oral medicine, hospital dentistry and sedation. Upon completion of this year long residency she entered private practice, working as an associate for a cosmetic dental practice.
In 2004, she decided to open her own practice with the idea of providing quality dental care in a relaxed and patient oriented environment. She has received additional training in cosmetic dentistry and smile design from the Las Vegas institute for Advanced Dental Studies and is a certified invisalign provider. She is fluent in Spanish and French and is a member of the Academy of General Dentistry and the American Academy of Cosmetic Dentistry. Family is very important to Dr. Crouse. She enjoys traveling and spending time with her four children, either at soccer practice or just hanging out at home.
One of the reasons in our office that we are constantly changing things is because my team and I believe very strongly in continuing education. The reason for that is basically things are constantly changing in the world of dental materials and in dentistry. So, we do spend a significant amount of time traveling to different venues, to learn new techniques or all kinds of things. We have gone several years to improve our service, basically. And while this is a purely practice development type of continuing education, it has taught us how to communicate with our patients. I think that honestly is one of the most important things that we could have learned as far as continuing education, even though it is not a technical aspect of dentistry, because it has allowed my team to really put themselves in the place of the patient and to understand what it is that the patient is feeling when they come for the first time to our office.
We do spend a lot of time on customer service, we do spend a lot of time on improving the experience that the patient receives when they come in. I tell my team a lot of times, if you put yourselves in the place of the patient, you’re going to understand that when they come in here, they’re nervous. They are sharing personal information with us, that they are hoping we are not going to judge them. That’s not our job to do. Our job is to help them and not to take that information and make them feel bad about why they have not been into the dentist for ten years.
Other things that we learn in continuing education are just simply techniques and materials. Changes in why we do certain things. Different types of anesthetics come out all the time, we need to learn how to administer those, we need to learn what the side affects of those are. We are constantly learning about different types of porcelains that we use in our cosmetic dentistry, why some porcelains are stronger than others, why we would want to use one porcelain in one type of case over another. So there are a lot of little nit-picking things that we have to constantly keep on top of, but we enjoy it, we like it, because we want to make sure that we are always offering what’s at the cutting edge of dentistry. Normally, we don’t offer it right off the bat because I’m one of those people that like to sit back and wait to see if there have been any changes, and if there have been any downsides to using the new material. I like to test it out. It’s kind of like when the new Apple computer comes out, you want to wait and see before they work out all the kinks. That’s kind of what we do, and then we introduce it to our practice and we introduce it in a way that we’ve tested it on ourselves most of the time, and we’ve gone through the process so that we know what the patient is going to expect and we can decide whether or not that it’s acceptable to us, if we like it, then we’re going to go ahead and offer it to our patients.